Privacy Policy
Last Updated: May 27, 2026
At H&N Homestead, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website, place an order, sign up for emails or text messages, or otherwise interact with our brand.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information from you when you:
Place an order
Create an account
Subscribe to our email or SMS marketing
Contact us
Leave a review
Browse our website
Participate in promotions, giveaways, or surveys
The information we collect may include:
Name
Email address
Phone number
Billing address
Shipping address
Payment information
Order history
Device and browser information
IP address
Website activity and interactions
Payment information is processed securely by third-party payment processors. We do not store full credit card information on our servers.
How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Improve our website, products, and customer experience
Detect and prevent fraud
Communicate with you about products, promotions, or updates
Send marketing emails or text messages if you opt in
Analyze website traffic and performance
Email and SMS Marketing
If you subscribe to our marketing communications, we may send you promotional emails or text messages about new products, restocks, sales, educational content, or company updates.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email. You may opt out of text messages by following the instructions included in the message.
Even if you opt out of marketing communications, we may still send transactional messages related to your orders or customer service inquiries.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and support advertising and marketing efforts.
These technologies may collect information about your device, browser, pages visited, time spent on pages, and interactions with our website.
We may use third-party services such as:
Google Analytics
Meta/Facebook advertising tools
Email or SMS marketing providers
These third parties may use cookies or tracking technologies according to their own privacy policies.
You can adjust your browser settings to disable cookies, though some parts of the website may not function properly.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties when necessary to operate our business, including:
Payment processors
Shipping carriers
Website hosting providers
Marketing and email service providers
Analytics providers
Fraud prevention and security services
We may also disclose information if required by law or to protect our rights, property, or safety.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain customer information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our policies.
Your Privacy Rights
Depending on your state of residence, you may have certain privacy rights regarding your personal information.
You may request to:
Access the personal information we have about you
Correct inaccurate information
Delete your personal information
Opt out of marketing communications
To make a request, please contact us using the information below.
California Privacy Rights
If you are a California resident, you may have additional rights under California privacy laws regarding access to and deletion of your personal information.
H&N Homestead does not sell personal information.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements, or website functionality.
Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
H&N Homestead
Email: hailey@handnhomestead.com